Director Of Events And Operations

Director of Events and Operations Job Description

The Director of Events and Operations for the Ontario County Chamber of Commerce will work closely with the Chamber team to organize, plan, coordinate and execute a wide range of Events, including signature fundraisers, award ceremonies, educational and networking programs. This position will also assist with developing and distributing various communications, website management, and organizational administration.

General Responsibilities:
Responsible for managing Chamber event logistics and business and administrative operations.

1. Events:

· Responsible for Chamber Events and programs from start to finish including developing detailed and efficient programs and creating and executing timelines with effective deadlines to ensure success. Events and programs include, but are not limited to, the Annual Dinner, Golf Tournament, ATHENA Leadership Awards, Monthly Mixers (morning and evening), Chamber University, Legislative Events, Leadership Ontario, and business ribbon cuttings.

· Attend and coordinate member Events and ribbon cuttings.

· Responsible for coordinating all event logistics including planning, execution, post-event follow-up, management of program budget, invoicing and payment processing, and financial tracking.

· Secure sponsorships for Events and ensure sponsorship deliverables; solicit donations for raffles and silent auctions.

· Manage event committees including coordination of scheduling, agendas, and meeting minutes.

· Work with the Chamber team to create the yearly event/program calendar and sponsorship guide.

· Recruit and coordinate volunteer involvement for Events and programs.

· Develop, monitor, and track success and growth of Events.

· Maintain and update Chamber website as it relates to member programs and events.

· Assist Chamber members with Chamber conference room rentals.

2. Operations:

· Oversee day-to-day business and administrative operations working with the President & CEO

· Work with the President & CEO on the Chamber’s strategic plan to ensure support for members, sponsors, and the community.

· Ensure effective systems are implemented to track and scale progress, and regularly evaluate program metrics with the President & CEO.

· Coordinate with the Chamber team to establish the annual report.

· Assist the President & CEO with weekly accounts receivable and accounts payable systems

· Partner with the Chamber team to expand and diversify revenue streams and develop proposals for funding sources.

· Manage contracted services to ensure quality services are acquired at competitive rates (ex: ChamberMaster software, QuickBooks, office equipment)

· Take minutes at various meetings (monthly board meetings, committee meetings, etc.)

· Assist with the creation and implementation of a volunteer program for the Visitors Center. Serve as the primary contact, manage volunteers, and assist in welcoming visitors.

· Serve as staff liaison for CMAC customer service responsibilities.

Education and Experience:

- Associate’s degree or higher, or equivalent event management experience

SkillsRequired:

- Well-developed written and verbal communication skills

- Proficiency in Microsoft 365 (Outlook, Word, Excel) with the ability to learn new applications and software such as ChamberMaster, Canva, etc.

- Ability to manage concurrent tasks and details for events, set priorities, and shift accordingly

- Highly organized with attention to detail

- Demonstrated ability to work independently and be self-motivated

- Valid driver’s license and reliable transportation

Benefits:

- 401k (match)

- Health and dental insurance offered

- Paid time off

Schedule:

- 37.5 hours per week

- Day shift

- Monday to Friday (with occasional evening or weekend events throughout the year)

- Occasional travel to include local meetings

Job Type: Full-time

Pay: $43,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Work Location: Hybrid remote in Canandaigua, NY 14424