Director Facilities Maintenance

Reporting to the Senior Vice President/Regional Vice President, the Director of Facilities Maintenance will plan, direct, and review all aspects of property maintenance operations across our entire multifamily portfolio.

RESPONSIBILITIES(INCLUDING,BUTNOTLIMITEDTO):

Establish maintenance standards and programs across the multifamily portfolio, such as:

• Examine and identify the bid comps sent from the sites, making sure all bids are necessary projects and that the bids are apples-to-apples. All bids are then negotiated making sure that RECM is getting the best deal on each bid before being sent for final approval to the SVP or higher.
• Coordinate outside contractors on special or major projects and submitting apples-to-apples bids with bid comparison worksheets and photos. Following these projects to the finish line in the most efficient manner. (Termites, mold and mildew, major plumbing leaks, fire-related, etc.)
• Maintain a current list of “down” units across the portfolio and manage expectations that these units need to be back online as soon as possible.
• Assisting with the hire of Maintenance Supervisors by conducting second interviews & evaluating maintenance tests for pre-employment.
• Facilitate the Maintenance Report Tracking Spreadsheet weekly to the Leadership Group to show how each community is performing in weekly maintenance KPIs
• Conduct annual maintenance inspections including walking all breezeways and the entire property to identify potential short and long-term issues region-wide while providing solutions to correct any infractions.
• Scheduling preventative maintenance, safety meetings, inventory control, and compliance.
• Assisting site teams with support pertaining to maintenance troubleshooting, including but not limited to fire panels, cameras, access gates, HVAC, irrigation systems, pools, etc.
• Ensuring quality workmanship and timely implementation of maintenance policies and procedures in a cost-effective and compliant manner.
• Evaluating current maintenance employees through training, coaching, and assisting Property Managers in this process.
• Ensuring all maintenance shops are clean, organized to OSHA standards, in compliance with policy, and contain the appropriate safety equipment and tool purchases.
• Maintain a cost-effective and approved tool purchase list for all properties to follow.
• Attend training sessions to remain knowledgeable of all current and future laws related to electrical systems, plumbing, pools, HVAC, and other items associated with maintenance staff duties.
• Provide monthly safety training and other quarterly training classes to keep site teams in compliance with laws and procedures while working at RECM.
• Report specific needs or deficiencies to the Property Manager, Regional Property Manager, RVP, and SVP as needed.
• Submit weekly Water Meter Readings/OPS report to SVP, concentrating on solutions to fix issues that may be presented.
• Maintain a master vendor list for each major submarket to assist site teams with who to contact in case of need.
• Coach and train teams on how to perform maintenance tasks while out in the field, including the Make Ready process; monitor and collect reporting on Make Ready Unit status in compliance with SOP
• Conducting regular inspections to identify progress and/or provide solutions. This includes timeliness of turns and ensuring quality workmanship.
• Evaluate and find ways to turn units over more effectively and within RECM standards.
• Working knowledge of city/county/state codes to ensure teams are properly pulling required permits.
• Assisting Maintenance Supervisors with instructions on how to "walk" new construction units for completion prior to accepting them as complete for work done.
• Monitoring expirations of fire extinguisher/sprinkler/backflow/elevator/pond/safety/etc. inspections
• Monitor HVAC logs to ensure compliance.
• Monitor & Collect breezeway/lighting logs to ensure completion
• Review monthly stair inspections to ensure that they are occurring on-site.
• Become familiar with and abide by all company policies, procedures, and individual community policies, including but not limited to all Fair Housing Laws.
• Coordinate with Regional Managers in the preparation of annual budgets, including renovation/capital walks and monitor expenditures in accordance with the established guidelines.
• Compile data as needed by RVP, SVP, or ownership when asked to report on certain maintenance systems in place.
• Ability to multi-task and travel as requested, at times last minute.

QUALIFICATIONS and REQUIREMENTS:

• Must have 5+ years of prior multi-family experience, overseeing larger portfolios.
• Success in overseeing multiple properties with teams exceeding 50 or more employees.
• Prefer CAMT certification.
• Require CPO and CFC (EPA) certification.
• Self-motivated and able to work independently with minimal supervision.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to multi-task and maintain organization in a challenging environment.
• Must have the ability to learn and to be trained through continuing education opportunities.
• Experience with fire alarm panels, gate access panels, and camera security equipment is required.
• Familiarity with property management software.
• Physical property inspections may require extensive walking, climbing stairs, inspecting breezeways, resident units, etc.
• Other physical requirements such as lifting (up to 50 pounds), bending, reaching, etc. may be required in performing your duties.
• In addition to extensive mobility, there are also times that required infrequent mobility or sitting in one position for long periods of time.
• Must have reliable transportation to and from work and be able to travel between property locations.
• A positive attitude and professional appearance are required.
• Overnight travel will be required to perform duties.