Director - Change Management

Macro, A Savills Company

Macro is a quality-driven project management consulting firm serving the corporate, educational, healthcare, hospitality, retail, non-profit institutional and commercial/residential real estate development sectors. Our corporate culture is a pure meritocracy, where attitude is just as important as technical ability. We reward creative thinking, and wildly applaud new perspective, appreciating efforts even when things don't go as planned.

Macro is looking for a Director of Change Management to help lead and further develop the company’s Change and Stakeholder Management services. We are looking for a strategic business leader with industry knowledge and a proven track record of successfully supporting clients through organizational changes. This is an exciting opportunity to play an impactful role in the further growth of Macro. 

Responsibilities:
• Serve as a trusted advisor to senior executives at industry-leading clients to strategically develop and implement Change Management efforts, including leadership alignment, stakeholder engagement, impact analysis, business readiness and communication development
• Assess the impact of change on organizations, defining success metrics and conducting assessments of organizational culture, performance and readiness for change
• Develop comprehensive change and workforce transition plans and programs, including strategies to support change initiatives and engage leadership
• Identify and manage anticipated resistance to change, and mitigate resulting risks by understanding the impact of change across diverse stakeholder groups and developing and executing targeted Change Management strategies
• Lead the identification of improvement opportunities that align with company goals and improve business outcomes
• Play a leading role in business development efforts, including client proposals, thought leadership and client presentations
• Collaborate with cross-functional stakeholders to lead various business areas through change policies
• Create and implement organization-wide communication strategies that empower teams to adopt change
• Manage and develop a team, providing coaching, mentorship and guidance to team members at all levels
• Create client-ready deliverables

Requirements:
• Proven track record of developing and delivering large-scale strategic communications/engagement, Change Management and culture building programs using industry recognized methodologies and models and behavior change strategies
• 15+ years of relevant experience in organization-wide process improvement and process management
• Ability to influence key stakeholders through strong relationship management skills
• Ability to think creatively to bring new ideas and concepts to life through storytelling and visualization
• Ability to deliver exceptional client experience that is outcome focused and, cost conscious and detail oriented
• Exceptional people management skills with the ability to develop high performing teams and a passion for mentorship
• Prosci or CCMP Certification Preferred
• Excellent verbal and written communication skills
• Strong project management experience, organizational skills, attention to detail and ability to manage multiple workstreams in parallel
• Knowledge of real estate industry preferred
• Outcome focused, cost conscious and detail oriented