Job description
The role is within the Global Transformation and Change (GT&C) team at Columbia Threadneedle Investments. The GT&C team is a key part of delivering strategic goals, transformation objectives and business outcomes set by executives, business leaders, and functional and workstream leads. The Director of Business Analysis will work closely with all areas of the business to ensure that (a) high-level intentions set by senior leadership are translated to compelling solutions and actionable requirements, (b) development and product teams deliver on requirements, and (c) intended business outcomes are delivered through application of change management best practices.Key ResponsibilitiesLead a team of Business Analysts to ensure collective work is of consistent high quality and delivers on leadership's strategic intentions. Bring subject matter expertise in Asset Management business process and technology to the leadership and coaching of Business Analysts. Provide effective people leadership through effective coaching, feedback, and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success.Nurture best practices: business case development; workshopping and stakeholder management; process volume and quality analytics; as-is and future-state business process mapping; operating model documentation and design; requirements collection and synthesis, feature and story development, documenting data requirements; release planning and road mapping; agile practices and software development methods; process automation design; customer and employee experience design; user testing and quality management; change management and adoption planning; analytical tools.Analyze complex business issues requiring transformation and change by incorporating company and Asset Management industry knowledge with sound analytical processes. Support subject matter experts (SMEs) in capturing current-state operational analysis to enable decision making in support of the firm's business transformation initiatives. Gathering and documenting requirements from functional / workstream leads and end users. Analyzing demand / case for business change and documenting business impact assessments.Define business analysis approach to projects, lead the execution of the analysis, manage expectations and risks, and ensure post-implementation benefits are measured. Documentation of solution design, current and future states and gap analysis. Present results of analysis and/or recommendations to business leaders, stakeholders, and at time external parties. Communicate action plans and priorities to appropriate partners.Build relationships with business leaders to understand business objectives and priorities, drive large/complex business process improvements that support operational excellence, productivity enhancements, growth, and other key initiatives. Partner with business architecture to align designs in the enterprise. Support the delivery of project objectives by ensuring that delivery is aligned to standards and processes, with provision of strong estimates and risk management.Support the business in understanding complex ideas and solutions through the provision of high-quality documentation and stakeholder communication. Manage multiple relationships across the organization, including senior level leaders, and at times with external parties and clients.Act as a liaison among business leaders and stakeholders (Solutions and Data Architects, business and commercial leaders) to gather information and share best practices, and to ensure initiatives are executed appropriately. Liaison/information sharing with technical teams (analysis, build, infrastructure).Maintain knowledge of new developments in business analysis, including learning from other market leaders and industries. Educate team on changes in the industry and organization and contribute to best practices of the team.Required Qualifications Bachelors degree or equivalent (4-years)Asset management experience / knowledgeDemonstrated people leadership experienceAbility to influence, motivate and negotiate with senior leaders and corporate office partnersExpertise in eliciting, analyzing, prioritizing and validating requirements and building partnerships with business stakeholdersProven track record in designing and delivering business solutionsAbility to identify and gather requirements to define a solution to be built and operatedExperience of leading and facilitating project meetings & workshops effectively and producing documentation such as impact assessments, current and target state, requirements and business process and data flow documentationProven success in delivery and implementation and obtaining sign-off from key stakeholdersBusiness modelling and diagramming for the purpose of explaining complex issuesPreferred Qualifications Excellent communication skills, both business and technicalExperience of assimilating a lot of detailed information, identify the important points and present them back in the appropriate formatAbility to look at the bigger picture and make connectionsExperience working in business transformation and change to include current state assessment of operations and gap analysisAbility to envision the "big picture" while maintaining close attention to program and project detailsDemonstrates confidence in explaining, defending and/or challenging analytical findingsNatural collaborator with stakeholders and SMEs across the business to ensure successful projects, projects and ultimately business outcomesFoster a culture of innovation and transformation, while embracing change and supporting stakeholders / SMEs with data and facts to see clear improvement in operating outcomes.About Our CompanyWe're a diversified financial services leader with more than $1 trillion in Assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupBusiness Support & OperationsLine of BusinessAMINV US Asset ManagementSummaryLocation: Boston, MassachusettsType: Full time
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