Director-Accounts Payable

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed,Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Director-Accounts Payable.
In this role, the successful candidate is responsible for assisting in the overall planning, organization, direction and control of both the Accounts Payable and Finance Help Desk departments. The Director is responsible for the day-to-day operations, strategic direction and new business development. The Director will oversee the entire life-cycle of AP transactions from invoice receipt to invoice processing and in doing so, will liaise and partner with Data Management, MCIT and Supply Chain Management to leverage system capabilities and improve processes. The Director will be responsible for interacting with the Hospital and School administration to facilitate disbursements, resolve vendor issues and monitor the match exception process.
The Director will ensure end-user satisfaction by supporting the evolving needs the NYU Langone Health system. She/he is responsible for the management of the Finance Help Desk and will ensure that the operational integrity, stability and efficiency of the technologies and services of the Help Desk are maintained at the highest levels. She/he is expected to interact closely with the Accounts Payable, Payroll and Supply Chain departments to identify areas of opportunity within the Health System and offer recommendations on process or procedural improvements. In addition, she/he will have the overall responsibility for Help Desk-related communications.

Job Responsibilities:

• Collaborates with the Senior Director Disbursements to set the vision for the organization and ensures that the overall Accounts Payable and Help Desk functions are effectively supporting NYU Langone Health and departmental goals and objectives. Maintains the appropriate confidentiality of all information.
• Essential Functions:
  • Ensures that compliance and regulatory requirements are adhered to and up to date.
  • Oversees the hiring and training of all staff of the Accounts Payable and Finance Help Desk departments. managers and staff.
  • Responsible for proper communication to all customers. Maintains open communication with employees, other departments and vendors.
  • Develops an environment focusing on controls to ensure the integrity of the AP process via policies and procedures; recovery of overpayments; identification of ineffective processes and ongoing analysis of vendor payments.
• General Responsibilities:
  • Provides leadership and direction. Communicates clearly and concisely with employees and customers, vendors and departments in a timely and professional manner.
  • Fosters a positive work environment that supports staff development, employee engagement and retention. Focuses on continued staff development via mentoring, coaching and providing training opportunities. Conducts staff performance appraisals, meetings and ongoing initiatives to support employee development and growth. Provide leadership including managing goals and expectations, personnel actions, recruiting, and performance management to enable a highly motivated team of customer service representatives, analysts and associates.
  • Responsible for successful outcome of projects and deliverables; Assesses and communicates timelines, assigns and delegates work to staff as appropriate. Efficiently organizes tasks and assigns appropriate resources. Manages multiple tasks and projects.
  • Demonstrates initiative to improve customer relations, services and processes.
  • Demonstrates creative thinking for developing solutions.
  • Respects and maintains confidentiality of all information within the Hospitals Center.
  • Develops a partnership between Finance and other operational departments to improve customer relations and service. Develops and maintains working relationships with internal and external customers.
  • Demonstrates trustworthiness and integrity. Facilitates a team atmosphere within Finance and respective departments. Provides leadership by supporting and motivating staff. Interacts with administration, peers, general staff, and other Hospitals Center personnel in a courteous and professional manner.
  • Redesigns internal processes and uses technology to provide quality information on a timely basis. Acts as liaison and works with other department heads in various functions within the company to ensure the AP department is meeting internal needs efficiently and timely. Interact with all levels of management, identify areas of opportunity within the Health System and offer recommendations on process or procedural improvements.
  • Ensures quality and integrity of data collection and processing. Evaluates and optimizes system processing to ensure best practices are employed while ensuring the integrity of processing and reporting.
  • Identifies and coordinates implementation strategy for incorporating new policies, laws and/or regulations into the AP process to ensure compliance.
  • Creates a culture emphasizing teamwork and collaboration as well as adherence to controls and compliance.
  • Maintain membership in appropriate professional organization, have or work toward professional AP designation and stay knowledgeable about Accounts Payable administration, regulations, rules, processes and best practices.
  • Create and maintain data analytics for Accounts Payable and Salesforce data analytics for reporting to finance leadership.
  • Augment and enhance the service management strategy and map it to measurable business value.
  • Develop strong relationships with our business colleagues throughout NYU to understand their business needs while building processes to deliver those needs.
  • Support and continue to develop People Soft, Salesforce and other technology used in AP and the FHD leveraging training, education, enhancements and new implementations.
  • Ensure the development of operational procedures, training guides and documentation is consistent and relevant.
  • Works in conjunction with MCIT and Change Management to communicate production outages planned or otherwise as well as upcoming projects and status updates.
  • Managing Service Level’s and provide feedback to Salesforce to ensure accountability.
  • Promote best practices ensuring change control and change management is adhered to and transfer technical knowledge to appropriate department members.
  • Interact with operations and peer groups for problem coordination, escalation, resolution and reporting.
  • Develop detailed project plans and track progress against those plans, as needed.
  • Interface with internal, customer and third-party teams for configuration, integration and deployment activities and projects in Accounts Payable and Payroll as needed.

Additional Position Specific Responsibilities:
None

Minimum Qualifications:
To qualify you must have a Bachelors degree, ideally in finance, healthcare or a related field.
7+ years experience in leadership role, preferably in a healthcare finance setting
Excellent leader responsible for hiring, mentoring and retaining talented Professionals.

Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $138,098.48 - $230,164.48 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here