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SalaryJOB DESCRIPTION
The Field Technician provides Level II IT support services in relationship to projects that are handled by the our Technology Service Desk. These projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc. The chosen individual will work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician.
Software platforms include Microsoft Windows 7, 10, 11 operating systems, Microsoft Office Suite software (Office 365), unique applications; HP and Dell laptops, Dell desktops and handheld devices. Must also have the ability to multi-task efficiently in a fast paced and changing environment. Team works under the direction of the On-site Service Desk Manager.
Qualifications Needed:
- High School Diploma, A+ Certification and or MCP certification or better is preferred.
- Must be able to work equally well in a team environment as well as individually.
- Maintain excellent communication with the Service Desk Manager on all tasks and projects.
- Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability.
- Must have reliable transportation.
- Pass government-level background check.
- Ability to lift 50 pounds of equipment.
Job Type: Contract
Pay: $25.00 - $30.00 per hour
Schedule:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
- Charlotte, NC 28202 (Required)
Ability to Relocate:
- Charlotte, NC 28202: Relocate before starting work (Required)
Work Location: In person
