Address
Form of workTitle: Service Support Analyst – Junior
Location: Raleigh, NC
Contract: 1.5 months contract
Desktop Refresh Technician (Mid-level) required.
Typical Experience: 12-36 months
This will be a hybrid role. Please make sure the candidate is comfortable with onsite and remote work and that they can pick up their equipment.
Duties
**Mixture of teleworking and on-site responsibilities**
Vamshi S| Sunrise Systems Inc
Desk: 732 272 0396 Email: vamshi.s@sunrisesys.com
Location: Raleigh, NC
Contract: 1.5 months contract
Desktop Refresh Technician (Mid-level) required.
Typical Experience: 12-36 months
This will be a hybrid role. Please make sure the candidate is comfortable with onsite and remote work and that they can pick up their equipment.
Duties
- Primary responsibility is to replace PCs at the end of their lifecycle – goal is 32 a month
- Use ServiceNow workflows & documented processes
- Provide technical assistance, support, and advice to end users for hardware and software
- May assist with asset management & imaging duties
- Works closely with staff on the project
**Mixture of teleworking and on-site responsibilities**
- Hours: 8-5 M-F
- On site work in Raleigh area – Remote work possibilities once trained
- Main site 116 W Jones St, Raleigh, 2nd site 3700 Wake Forest Road, Raleigh
- All this will be dictated by our customers
- Schedule may be readjusted as COVID restrictions change
Vamshi S| Sunrise Systems Inc
Desk: 732 272 0396 Email: vamshi.s@sunrisesys.com
