Address
Form of workTop Skills' Details
1) White Glove Support Skills
2) Windows 10, O365 support
3) Active Directory (pw resets, user access, create/ delete user accounts)
4) Mobile device support (MDM tool like InTunes is a huge plus)
Description:
We are looking for an onsite support resource to provide IT support for the corporate facility in Chicago. This individual will partner with the other 11 Support Technicians that sit in different locations across the US. This individually will be working to support users onsite at the local location, but will sometimes have to remotely support too.
The main duties of the role include:
-Windows 10 troubleshooting ( they will be upgrading a portion of their devices to Windows 10 in the next month)
- O-365 support (mostly email issues)
-Active Directory (pw resets, user access, create/delete accounts)
- Mobile device support
-Hardware support ( Lenovo laptops)
-Printer Support
-Vendor Management (partnering with hardware vendor to purchase new equipment and partner on troubleshooting hardware issues)
-SCCM (image new devices)
We are looking for a go-getter. Someone who is a quick learner and eager to grow. They are targeting someone who wants to take on additional tasks and even make suggestions on more efficient projects.
Additional Skills & Qualifications:
This will be a corporate environment and this individual will need to be comfortable providing support around Directors, VPs, and C'Levels.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
