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Form of workJob Description
Brighton Solutions is a leading provider of Technical and Technology Staffing solutions. In an effort to meet the growing needs of our clients, we are seeking to add a Desktip Support Technician to join our team near Tinley Park.
In this role, you will be performing some key functions, including:
- Installing, physically moving, changing/upgrading, and disposing of computer hardware and software products
- Maintaining virus protection, OS service packs, general operations, and providing back-up and disaster recovery
- Handling print queue issues
- Performing hardware and software break fix on computer equipment within the customers site
- Managing PC loaner program.
- Managing the PC refresh for the office.
- Intermediate-level knowledge of network infrastructure
- Supporting the Active Directory queues
To perform this role effectively, the ideal candidate should have experience:
- Bachelor's degree in Computer Science, Network Engineering or related discipline with at least 2 years of Desktop Support Experience
- Alternatively, 5+ years related hardware and software support experience with a CompTIA+ certification
- Ability to lift 50lbs
- Great commuication and customer service skills
This role will be working standard business hours largely onsite typically Monday through Friday. In addition, the role requires a substantial amount of in person support - adding printers, computer fixes, etc - across all levels of the organization.
This role is offered with a range of benefits including medical, dental, life insurance and 401k. Any applying candidate should be able to work without any visa sponsorship requirements.
