Desktop Support

1. Strong language proficiency and inter personal skills.

2. Provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc

3. Experience in Windows & non-Windows Operating environment

4. Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component.

5. Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual.

6. Recommend and apply solutions, including on-site repair for remote users.

7. Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software.

8. Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.

9. Determine and execute system reconfiguration needs.

Job Type: Full-time

Salary: $22.25 - $26.80 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Work Location: On the road