Address
Form of work
SalaryHands on experience as deskside/Onsite support/local IT engineer.
Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills
Knowledge of Network Equipments/Devices
Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)
Strong Desktop Support knowledge including hardware, software, and networking concepts
- To take ownership of user problems and be proactive when dealing with user issues
- To log all calls on the call logging system
- Respond to enquiries from staff and help them resolve any hardware or software problems
- Maintain a log of any software or hardware problems detected
- Support users in the use of Computer equipment by providing necessary training and advice
- Administer Hardware maintenance for all desktop IT equipment
- Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges
- To allocate more complex support issues to the IT Manager
Job Types: Full-time, Contract
Pay: From $46,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Waterbury, CT 06708 (Preferred)
Ability to Relocate:
- Waterbury, CT 06708: Relocate before starting work (Preferred)
Work Location: In person
