Desktop Support (Korean)

Position: IT Service Desk

Location: Ridgefield Park, NJ (Onsite)

Duration: 12+ Months

Note: Must be Bilingual: Korean/English

Requirements/Qualifications

• Bachelor's Degree in related fields
• Handle incoming requests, troubleshoot problems, and provide solutions or escalate issues to the appropriate support teams
• MS Office Proficiency
• Communication skills – written, presentation skills, etc.
• Managing internal tasks and reporting to relevant member
• Act as system administrator of MSP+ system (Ticket Processing system)
• System Configuration
• User Support, Training, etc.
• Strong problem-finding skills
• Must have an experience in end-user support
• Ability to multi-task and deliver work under tight deadlines is essential

Job Type: Contract

Pay: $25.00 - $28.00 per hour

Benefits:

• Employee discount
• Health insurance
• Life insurance
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• IT Helpdesk: 2 years (Preferred)

Language:

• Korean (Required)

Ability to Commute:

• Ridgefield Park, NJ 07660 (Required)

Work Location: In person