Description
Our customer is seeking a Tier 1 Network
Support Analyst to assist with the NOC and Service Desk. This candidate will be
responsible for monitoring ticket cue, taking service desk calls and handling
\"smart hands\" activities including hardware swaps, UPS troubleshooting
and general network support. Service support calls from internal IT departments
as well as field business locations. The primary support will include network
and server troubleshooting for field offices. This resource will also back up
the support team for after hours calls. Must have good communication skills,
basic troubleshooting skills and the ability to quickly grasp new technologies.
There will be a large network printer project they will be supporting as well.
Top Skills Details
3 Years + supporting hardware/software/network issues, pc imaging, active directory, office 365, etc.
3+ Year of Windows Operating Systems
3+ Year in a support role for wither client server or network support.
Additional Information
Windows, network, hardware and general site
support
External Communities Job Description
Our customer is hiring for a Tier 1 Network
Support Analyst role. This is an excellent opportunity to support both systems
and network in a corporate enterprise environment. Qualified candidates should
understand network, system and enterprise operations within an ITIL support
model.
EVP
Excellent entry level network opportunity.
Good history of hiring our consultants perm. Excellent leadership
team.
Work Environment
Business casual, must be a self starter able
to work under very minimal after hours supervision.
Additional Skills Tags
Network Analysis
Additional Skills & Qualifications
strong communication, self starter, remedy or
SNOW ticketing systems experience.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.