Address
Form of workJob Description
Client Serivces - Onsite Refresh Technician
East Hanover, NJ (On-Site)
Role Purpose:
- Manage Daily Refresh Deployments and peripheral swaps
- Must have solid soft skills and be a good communicator
- Must have valid license, along with the ability to lift 30lbs
- Hours of operation 8:00 to 5:00 Monday thru Friday
Key Responsibilities
- Installation, monitoring and service of the desktop hardware, software and peripherals
- Troubleshoot (hardware, software, and connectivity)
- Remote Users Support via TEAMS
- Ability to maintain schedule, follow Outlook/SharePoint Calendars
- Attention to detail and ability to follow process
- Asset Management and inventory control
- Remove old device and return to stock
- Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
- Other Ad Hoc Activities and Reporting as required
Technical Skills:
- Solid knowledge of Windows Win10
- Full Microsoft Office Suite and Operating Systems: Win10 Word, Excel, Teams Outlook Calendar, Scheduling, and SharePoint
- Ability to read and understand technical manuals, procedural documentation, and OEM guides
- Experience working in a team-oriented, collaborative environment with strong customer-service orientation
- Good written and oral communication skills with clients and management as well as people skills
Sky Systems, Inc. (DBA SkySys) is a technology consulting firm based out of USA & Canada. SkySys specializes in Recruitment & Staffing, 24/7 On-Site & Remote Services, Managed Services Provider (MSP), Value Added Reseller (VAR) partner for Cisco and Dell, Contact Center Solutions (Cisco, Avaya, Genesys), Web Solutions, and other services. We are global provider and hiring talent across the globe!
