Deputy Regional Director

Overview
Church World Service is a not-for-profit, humanitarian organization working to eradicate hunger and poverty and to promote peace and justice at the national and international level through collaboration with partners abroad and in the US. The West Region encompasses offices in California and the Western U.S., primarily working in the areas of refugee resettlement, immigration legal services, health and mental health, workforce development, disaster preparedness and response, and home study and post-release services for unaccompanied children. The offices work with refugees and other migrant populations, offering high quality programs that support newcomers throughout their resettlement journey. We are a highly-motivated, mission-driven team eager to create a welcoming home for all.
About CWS
Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.
Purpose
Under the direction of the Regional Director, the Deputy Regional Director will oversee projects and activities across California, Colorado, and nearby states, coordinating closely with locally-based office directors, administrative, and department staff, to ensure high quality service provision, responsive programming, a highly trained and supported staff team, and strong grant compliance across programs. In collaboration with the Regional Director and local leadership, the Deputy Regional Director will assist with the establishment of new CWS offices and sites, serve as technical advisor for refugee and wraparound programming, support the development and launch of new grants and programs, assist with the hiring and training new program staff, support business development, and ensure compliance with grant obligations, policies and procedures, and strategic objectives. The position will also support the operations and administration of West Region CWS offices, helping establish and maintain office operations, ensuring that administration, HR, and other logistics are carried out in accordance with CWS global policies, procedures, and systems.
Responsibilities

• Manage a variety of projects across the West regional offices, acting as regional delegate and technical adviser for grants and programs, as assigned.
• Assist with the launch of new resettlement offices and programs, including hiring and training staff, working with local staff to build stakeholder relationships, and ensuring that new programming meets compliance metrics.
• Assist with new site development, particularly operational logistics, including research of facilities, set-up of utilities and IT, and establishment of local protocols and procedures, such as safety and security, administrative practices, and general operating procedures.
• Provide on-site technical rollout of R&P and related programming in offices throughout the West Region.
• Visit sites throughout the region, offering general oversight, support, leadership coverage, technical assistance, and supporting with new program development.
• Engage in regular monitoring and evaluation of offices, programs, services, and operations in the local sites, which may include monitoring of finances, case file reviews, staff, and client feedback meetings. Assist offices with preparations for desktop and on-site monitoring visits.
• Assist with the development and streamlining of systems to better serve the needs of offices, including IT storage, HR policies, DEI activities, training and staff competencies, and general policies and procedures.
• In collaboration with the Regional Director, Associate Director of Development, Regional Finance Manager and local Office Directors, support with regional business development, including fundraising, prospecting, proposal development, project oversight, contract renewals, grant extensions, grant writing, and grant reporting.
• Assist with HR issues and initiatives. Lead regional efforts to increase engagement in diversity, equity, and inclusion initiatives. Assist with planning conferences, retreats, and other forms of staff training and development.
• Research and stay up-to-date on national refugee policies and new grant opportunities, seeking and supporting with new areas of strategic growth. Support with advocacy, strategic initiatives, other collaborative efforts and projects across the organization.
• Oversee the compliance of required initiatives, including the local safety drills and training, fire and protection systems yearly inspections in accordance with appropriate laws, codes, ordinances, regulations, and standards. Ensure up to date security plan and protocols for the West Region Offices.
• Other related duties as assigned.

Qualifications
Education and Experience:

• Master's degree in Refugee Studies, Forced Migration, International Development, Social Work, or related field required. Can be substituted with significant related professional experience.
• 8+ years' progressive leadership experience required, with office or agency leadership at a resettlement agency or immigrant-serving institution strongly preferred.
• Expertise in grant writing, government contracts, monitoring and evaluation, and budgeting required.
• Expertise in refugee, migrant, and/or unaccompanied children's programming required. Strong preference for candidates with leadership experience in ORR funded programs.

Skills:

• Exceptional writing ability required, with demonstrated success writing grants and program reports. Ability to write and edit complex federal grant proposals.
• Familiarity with government and private funding and contractual requirements required.
• Excellent organizational and time management skills and ability to manage a large and diverse workload under pressure and with competing priorities.
• Ability to maintain a high-performance standard with attention to detail.
• Experience in general office operations and logistics, including agency, bureau, or office oversight.
• Strong interpersonal and diplomacy skills; ability to work effectively with partners and teams.
• Experience with advocacy and community engagement. Ability to speak extensively on behalf of the programs and services supportive refugees.
• The successful candidate must be computer literate, with proficiency in MS Office Suite (Word and Excel), Salesforce, and internet applications.
• Ability to work in a respectful, multi-cultural environment required. Commitment to diversity, equity, and inclusion and willingness to support CWS' Platform on Racial Justice as a CWS employee required.

Benefits
CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (21 Paid Days Off; 27 Days after 2 Years)
- 14 Official Holidays
- Sick Time Off (12 Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits