Responsibilities:
- Greet and check-in patients, ensuring a warm and friendly welcome
- Schedule and confirm patient appointments using dental software systems such as Dentrix, Eaglesoft, or eClinicalWorks
- Answer phone calls and respond to patient inquiries in a professional and courteous manner
- Verify insurance coverage and process insurance claims
- Maintain patient records and ensure accuracy and confidentiality in compliance with HIPAA regulations
- Assist with billing and financial transactions, including collecting payments and providing receipts
- Coordinate with dental staff to ensure smooth patient flow and efficient office operations
- Provide exceptional customer service and patient care throughout their visit
Experience:
- Previous experience working in a dental or medical office setting is preferred
- Familiarity with dental software systems such as Dentrix, Eaglesoft, or eClinicalWorks is highly desirable
- Knowledge of HIPAA regulations and maintaining patient confidentiality is required
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written, to interact with patients and staff members
Note: Please do not include any contact information in the job description.
Job Type: Full-time
Pay: $18.59 - $25.00 per hour
Expected hours: 32 per week
Healthcare setting:
- Clinic
- Private practice
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Lake Wales, FL 33853: Relocate before starting work (Required)
Work Location: In person