Dental Receptionist

We are seeking an experienced Dental Receptionist / Patient Care Coordinator to join our team of dental professionals. We are a family-owned, long-standing institution within the City of Everett, and have been faithfully serving the community for over 30 years. Our newly-renovated, state-of-the-art facility utilizes electronic patient charts, Dentrix management software, digital x-rays, an in-office milling machine (for same-day dental crowns), and other modern technologies to provide our patients with efficient, quality, and personalized patient care.

Our ideal candidate will have the following characteristics:

• Prior experience within the dental / dental insurance field
• Prior experience with Dentrix management software
• Strong interpersonal and communication skills
• A calm, friendly, and positive demeanor
• A detail-oriented and professional work-ethic
• Excellent organizational, multi-tasking, and problem-solving skills
• Basic computer efficiencies (with the ability to learn other software systems as needed)
• Prior experience with Lighthouse 360 Patient Communication Software is encouraged by not required
• A passion for patient care and customer service

Job duties include but are not limited to:

• Interacting with patients in a positive professional manner via telephone and in person.
• Managing the office schedule and confirming patient appointments.
• Reviewing patient treatment plans and informing them of financial responsibilities.
• Accurately confirming insurance benefits; communicating and collecting patient payments.
• Maintaining all official patient records with accurate data entry of all patient information.
• Responding to patient and doctor requests for information.
• Maintaining strict compliance to HIPAA and patient privacy.
• Helping to promote the practice through internal and external marketing efforts.
• Performing other related job duties as assigned.

We are offering both part-time / full-time hours, and long-term applicants are preferred. Compensation is commensurate with experience, and there is much room for career development as our practice continues to grow.

If you think you are a good fit, please email your resume, and we will look forward to meeting you!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Family leave
• Flexible schedule
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Professional development assistance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Everett, MA 02149: Relocate before starting work (Required)

Work Location: In person