We are a group of people driven by the goal of providing a high quality dental treatment and pleasant experience to our lovely patients.
Our state-of-the-art dental office is looking for a knowledgeable, cheerful, kind and reliable patient treatment coordinator for our wonderful team. Also requires wonderful skills to communicate with others and passion to solve problems and challenges.
The candidate must be experienced in dentistry.
It's a full-time position and our office our is 7:35am to 5:15pm on Monday, Tuesday and Wednesday with lunch break between 12pm and 1pm, and 7:35am to 3:30pm on Friday without lunch break. (15-min quick paid snack time will be provided)
Characteristics to be considered:
- Previous dental front desk experience
- Positive and customer focused attitude
- Professional appearance and demeanor
- Dental insurance knowledge
- Dental procedure knowledge
- Strong work ethic
- Self-motivated and results oriented
- Problem solving skills
- Highly organized and accountable
- Honest, reliable, punctual
- Ability to work closely within a group and communicate well
- Ability to interact with patients in a caring and thoughtful manner
- Ability to prioritize tasks and work with interruptions
- Strong attention to detail
- Willingness to grow and learn
Job duties:
- Schedule patients and filling out / revise schedule as needed.
- Welcome patients upon their arrival.
- Check in / Check out patients and collecting patient deposits, copayments or balances.
- Update patient’s information and health history
- Respond to the patient's needs in a timely and professional manner coordinating with doctors and hygienists.
- Check eligibility and estimate co-pays using insurance's website.
- Light cleaning of front desk, waiting room and shared areas like a break room.
- Discuss treatment plans and present financial responsibilities to patients for procedures.
- Call patients who has outstanding balances to collect balances.
Paid Holidays, Paid Time Off will be provided after 6 month.
Retirement plan company match(4%) and dental plan will be provided after 1 year.
Serious candidates only, cover letter is required. Application without cover letter will be automatically rejected.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 35 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Dental office (not medical): 1 year (Required)
Work Location: In person