Dental Front Office Team Leader

About Us: Dr. Michael Regan DMD is a well-established private practice dental office with a 30-year legacy. Our team includes two highly experienced dentists, five registered hygienists, and three dental assistants. We take pride in our hardworking and fun-loving culture.

Responsibilities:

Leadership:

·        Supervise and lead the Front Office Team, providing guidance and support.

·        Foster a positive and collaborative work environment.

·        Conduct regular team meetings to address concerns and ensure smooth operations.
 

Patient Relations:
 

·        Greet and assist patients in a friendly and professional manner.

·        Handle patient inquiries, appointments, and concerns with empathy and efficiency.

·        Oversee patient scheduling to optimize appointment flow and minimize wait times.
 

Insurance and Billing:

·        Manage insurance billing processes, including verification and submission of claims.

·        Ensure accurate and timely processing of insurance claims, including PPO and Medicare plans.

·        Collaborate with insurance providers to resolve billing discrepancies.

·        Collection reports and ARs.
 

Financial Management:

·        Monitor and manage Front Office financials, including handling payments and reconciling accounts.

·        Coordinate with other Front Office Team members to ensure accuracy in financial transactions.
 

Treatment Coordination:

·        Work closely with dental providers to present treatment plans to patients.

·        Clearly communicate treatment options, costs, and financial arrangements.

·        Assist patients in understanding and utilizing insurance benefits.
 

Office Administration:

·        Oversee day-to-day administrative tasks, including phone management and email correspondence.

·        Maintain and update patient records accurately.

·        Ensure compliance with relevant healthcare regulations and privacy laws.

Qualifications:

• Must have previous private practice experience.
• Must have experience with insurance billing, including PPO and Medicare plans.
• Proven ability to present treatment options.
• Must be dependable, warm, outgoing, and with a sense of humor.
• Must have outstanding customer service.
• Must have experience managing front-office financials.
• Must be a dependable team player with a strong work ethic.
• Experience with XLDent software is a plus.
• Dental implant experience is a plus.
• Must be comfortable taking on various administrative duties as needed.

Benefits:

• Generous time off and paid time off (PTO).
• Paid medical benefits.
• Free dental care for employees.
• 401K, Retirement plan funding with Safe Harbor and Profit Sharing Plan.
• Fun Work Environment

Equal Opportunity Employer: Dr. Michael Regan DMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our dynamic team and participate in a rewarding and collaborative work environment at Dr. Mike Regan DMD!