Address
Form of workAbout the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government
About our Team
The Operations Data Entry Team Lead provides oversight to an assigned team to ensure the highest quality of work. This role may manage up to 5 team members. The Operations Data Entry Team Lead executes the departmental strategic plan and provides assistance as needed to Operations Management. The Government Services Department thrives with the growing need for payment eligibility compliance in government-funded programs. A high standard of quality is key for the success of our business.
About the Role
The Government Services Department focuses on the provision of asset verification for federal, state and county agencies who determine eligibility for publicly funded programs. You must be able to work out of the office 5 days a week in Evanston, IL.
Responsibilities
Requirements
Learn more about the LexisNexis Risk team and how we work here
#LI-AR1
#LI-Onsite
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy.
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/government
About our Team
The Operations Data Entry Team Lead provides oversight to an assigned team to ensure the highest quality of work. This role may manage up to 5 team members. The Operations Data Entry Team Lead executes the departmental strategic plan and provides assistance as needed to Operations Management. The Government Services Department thrives with the growing need for payment eligibility compliance in government-funded programs. A high standard of quality is key for the success of our business.
About the Role
The Government Services Department focuses on the provision of asset verification for federal, state and county agencies who determine eligibility for publicly funded programs. You must be able to work out of the office 5 days a week in Evanston, IL.
Responsibilities
- Conducting quality control on processed requests, bad requests, etc. for the Data Entry Team.
- Maintaining and creating policies and procedures. Update and create documentation as required for our contracts and annual reviews.
- Reviewing, developing and implementing process improvements, departmental goals and objectives. Create enhancements and process/procedural improvements for efficiency.
- Preparing monthly, quarterly, semi-annual, annual reports as requested.
- Conducting performance reviews, and career development discussions at least bi-annually with direct reports
- Ensuring compliance with all contracts based on service level agreements for asset verification products.
- Assisting with audits and security questionnaires when needed.
- Maintain and create policies and procedures. Update and create documentation as required for our contracts and annual reviews.
- Completing Financial Institution reimbursement invoicing for all AVS Programs.
- Ensuring compliance with all contracts-based service level agreements for asset verification products.
Requirements
- College Degree preferred. High School diploma required.
- Have excellent organizational, documentation, written and verb skills with attention to detail and accuracy.
- Able to adapt to various communication methods including telephone, in-person, email, Webinars and video conferencing.
- Be able to obtain SSA Security Clearance as a condition of employment.
- Be able to work some company holidays with compensation (day after Independence Day, day after Thanksgiving, etc.).
- Able to achieve and maintain positive rapport with diverse customers to provide high quality, responsive.
- Be skilled in Microsoft Suite including Excel, Word and Powerpoint.
- Pick up, sort incoming mail and process outgoing mail.
- Must follow-up with Financial Institutions on requests with missing account information (bad requests) to obtain the correct information.
Learn more about the LexisNexis Risk team and how we work here
#LI-AR1
#LI-Onsite
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy.
