Dental Front Desk Receptionist

We are a private general dental practice in Lowell, IN looking for a reliable and self-motivated Front Desk Receptionist with prior experience.

Hours:

-Monday-Thursday 7:30 AM-4:30 PM

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience

- Schedule and confirm patient appointments, both in person and over the phone

- Collect and verify patient insurance information

- Maintain patient records and update necessary information in the system

- Answer phone calls and address patient inquiries

-Calculate insurance treatment plan estimates and review with patients

- Process payments and handle billing inquiries

-Send Insurance Claims, enter insurance claim payments, check on status of outstanding insurance claims

-Enter patient cash and check payments and update their account in dental software

-Process credit card payments

-Send statements for outstanding patient balances

- Assist with administrative tasks such as filing, faxing, and scanning documents

- Ensure compliance with HIPAA regulations and maintain patient confidentiality

Experience:

- Previous experience working in a dental office or medical receptionist role required

- Familiarity with dental terminology and procedures

- Proficient in using office software systems (OpenDental, Dentrix, Eaglesoft, etc.) for scheduling and record keeping

- Excellent customer service skills with a focus on providing exceptional patient care

- Strong communication skills, both verbal and written

- Ability to multitask and prioritize tasks in a fast-paced environment

- Attention to detail and accuracy in data entry and record keeping

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 35 per week

Benefits:

• Dental insurance
• Paid sick time
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• No weekends

Experience:

• Dental office: 1 year (Required)

Work Location: In person