Job Description
- Greets showroom customers and determines the nature of their visit.
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicate with callers and visitors in a professional, friendly, and efficient manner.
- Obtains basic demographic information about each customer, , a computer system, a log sheet, or other method established by the dealership.
- Enters data into a prospect tracking system and runs prospect reports for managers weekly.
- Communicates messages to the appropriate parties promptly.
- Types memos, correspondence, reports, and other documents.
- Assists service customers during the morning and evening service rush whenever possible.
- Assists with clerical duties as requested.
- Maintains a professional appearance.
- Other tasks as assigned.