Data Coordinator - Schwartz Center

Data Coordinator - Schwartz Center

ABOUT US:

The Schwartz Center for Compassionate Healthcare is a global nonprofit leading the movement to put compassion at the heart of healthcare. The pandemic’s far-reaching impacts have brought new urgency and shown a national spotlight on our efforts to become the pre-eminent comprehensive well-being organization. The Schwartz Center’s expanding focus includes thought leadership and policy development for our healthcare workforce, and a range of direct-service programs and training to support caregivers in the improved delivery of patient care. Research shows that when caregivers are compassionate, patients do better and are more satisfied. Caregivers find greater meaning in their work, experiencing less stress and burnout. Hundreds of healthcare organizations in the U.S., Canada, Australia and New Zealand are Schwartz Center members, in addition to more than 200 sites in the U.K. and Ireland that conduct our Schwartz Rounds program. Together, we are helping hundreds of thousands healthcare professionals provide compassionate care to millions of patients and families. Our operational budget is funded approximately 50% by philanthropy, with funds coming from individual, corporate and foundation donors, and 50% by earned revenue, including from our membership.

ABOUT YOU:

You like working with data. You find satisfaction in creating order, and improving the way information is collected, organized, and maintained. Your attention to detail is superb. You want to keep learning and growing your technical skills. You can juggle many tasks and roll with changing priorities. You work well independently and enjoy being part of a team. You want to be part of an organization that is creating a better healthcare world.

ABOUT THE ROLE:

After a period of rapid growth, the Schwartz Center has created the position of Data Coordinator to support its data and technology systems, primarily Salesforce. This new role will help ensure data quality, maintenance, and enhancement, and support information system operations.

The Data Coordinator will:

• Implement data cleanup and enhancement projects, and assist in maintaining records
• Run an expanding suite of data integrity reports and analyze results
• Prepare data import files, perform routine imports and exports, and monitor data integrations
• Implement and maintain an organized library of Salesforce reports for all users
• Coordinate data collection through surveys and online forms tools
• Support contact and list management across systems, including our bulk email, event management, and online learning applications
• Assist with gift processing and acknowledgement in high-volume periods
• Document data management policies and procedures; contribute to training materials
• Provide technical support for virtual meetings and webinars as needed
• Help staff troubleshoot technical issues
• Other tasks as assigned

To Apply:

In addition to a current resume, please include a cover letter letting us know how your skills, interests, and experience align with the role.

WE'RE A GOOD FIT IF YOU HAVE:

• 2+ years of experience working with databases, data procedures, and/or data administration
• A critical-thinking and analytical mindset
• A problem-solving and collaborative approach to work
• Outstanding attention to detail
• Dependable commitment to quality work; initiative and good judgement
• Strong interpersonal and communication skills, ability to explain technical concepts clearly for a non-technical audience, orally and in writing
• Strong time-management and organizational skills; ability to juggle multiple tasks
• High level of proficiency with MSOffice (Word, Excel), and comfort learning new systems
• Willingness to work and collaborate remotely
• Desire to acquire/expand Salesforce skills.

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.