Data Entry Coordinator

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $12.5 million and more than $12 million in assets.

About the role

Casa Esperanza is currently seeking a motivated and detail-oriented individual to provide administrative assistance and support Data Entry for federal, state, and private grant funded programs. The Data Entry Coordinator will work in collaboration with the Associate Director of Research and Evaluation to ensure that Casa is meeting enrollment and follow up expectations for each grant well as providing support for preparing reports, completing and submitting administrative paperwork, and complying with all ethical, data security, and confidentiality requirements.

This role will support Data Specialist who conduct patient interviews by entering data into SAMHSA's SPARS platform and ensuring a high degree of accuracy and timeliness in both collection and Data Entry. The Data Entry Specialist will also support outreach efforts to engage and reengage patients, including scheduling intake appointments and completing follow-up phone calls.

Casa's data collection and evaluation work is aimed at identifying gaps in services and improving care for patients at Casa Esperanza, Inc.—and more broadly within the Commonwealth of Massachusetts—but also contributing to the body of knowledge available both nationally and internationally on the unique challenges and strengths of the Latinx community in addressing the behavioral health needs of underserved Latinx individuals and families. Current projects include SAMHSA sponsored integrated behavioral health and primary care services, medication assisted treatment, re-entry services, supported employment, HIV services, peer recovery supports, and housing search and stabilization initiatives.

Responsibilities:

Ensure accuracy of data collected prior to Data Entry, make necessary edits in Qualtrics to resolve discrepancies.

Enter data from Consolidated Survey into SAMHSA's SPARS system for each grant within the required 7-day window.

Ensure Data Collectors have up-to-date information regarding the different grants for patients and staff to provide referrals for recovery support and treatment services.

Support Associate Director of Research & Evaluation in developing weekly GPRA performance reports to show current target rates and follow-up surveys due.

Contact eligible patients and schedule intake appointments with Data Specialists.

Run weekly comprehensive assessment reports to ensure all new clients are engaged in the different grants.

Ensure the Locator form with patients contact information, and consent forms are completed with each patient at intake interview.

Support Director of RSS in collecting data required for annual audit, site visits, or other compliance related matters.

Ensure Data Entry date is logged in SPARS log and Consolidated log

Enter benefit assignment for all patients into electronic health record (Evolv)

Participate in development of GAP analysis for each project to ensure data collection requirement are being met.

Attend bi-weekly supervision with Associate Director

Support with all bi-annual, annual, and final reports and ensure they are completed and submitted within specified time frames

Other duties as assigned

Qualifications

Bilingual Spanish/English required.

Previous experience with interviewing/data collection/Data Entry

Knowledge of Substance Use Disorder and Mental Health resources

Experience doing outreach and follow up to individuals with substance use disorders and/or mental illness. addiction, mental illness, trauma and violence.

Strong attention to detail

Familiar with social, health and cultural issues specific to the Latino population

Ability to work as a team member & independently

Understanding of harm reduction techniques

Strong verbal and written communication skills

Strong interpersonal skills and crisis management skills

Minimum High School Diploma required;

Computer skills, minimum Microsoft Word

Valid Massachusetts Driver's License

What we offer:Casa Esperanza Benefits Package:Compensation: $20-24 base hourly rateHoliday Pay (12 days per year + 1 floating holiday)Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5Sick Pay - 10 paid days per yearLong / Short Term Disability Paid by Company Life InsuranceHealth Insurance (Medical Dental, Vison)Health Reimbursement Arrangement (HRA)FSA/DCA (Flexible Spending Account & Dependent Care)ComPsych Guidance Resources - EAPEducational OpportunitiesTuition RemissionEmployee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)Career Advancement OpportunitiesIncreased Salary for Credentialsand more....Physical & Mental RequirementsWhile performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception. At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That's why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement. Casa Esperanza's EEO StatementCasa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect. Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org. The pay range for this role is:24 - 26 USD per hour(Familias Unidas Outpatient Program)

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