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Form of workAbout Enhance Health
Enhance Health is an organization of health insurance experts that leverages digital technologies and a concierge experience to streamline the health insurance enrollment process. Your talents and vision can make a real impact on the company's future. You'll make tangible contributions to the success of our organization, which is already backed by one of the world's biggest private equity firms, and a team who's eager for your unique and valuable perspective. Together, our dedicated teams are harnessing the power of technology and using it to simplify healthcare. Our work environment is fast-paced and challenging, but also extremely exciting. You’ll work with a team of passionate, engaged individuals.
Financial Data Analyst- Sales Call Center
Responsibilities:
- Analyze sales data to assess performance metrics, including conversion rates, sales funnel efficiency, and revenue generation.
- Identify trends, patterns, and key drivers of sales performance.
- Assist in creating accurate sales forecasts, revenue projections, and budgeting for the call center.
- Monitor actual sales performance against forecasts and provide explanations for variances.
- Gather sales-related data from various sources, including CRM systems, call logs, and financial records.
- Prepare regular reports and dashboards that visualize sales and financial data for easy comprehension by stakeholders.
- Collaborate with sales and call center teams to identify process improvements and cost-saving opportunities.
- Recommend strategies to increase sales productivity and reduce operational expenses.
- Conduct customer segmentation analysis to target high-value customer segments and improve sales targeting.
- Evaluate the effectiveness of sales campaigns and promotions.
- Ensure compliance with financial regulations and company policies.
- Analyze cost structures and recommend cost optimization strategies.
- Work closely with sales, marketing, and finance teams to align data analysis efforts with organizational goals.
- Support the development of sales and marketing strategies based on data insights.
Requirements:
- Bachelor's Degree in Finance, Business Analytics, or a related field OR equivalent work experience
- Proven experience in financial analysis and data analysis.
- Proficiency in data analysis tools and software (e.g., Excel, data visualization tools).
- Knowledge of sales metrics and KPIs.
- Familiarity with CRM systems and call center software.
- Strong analytical, problem-solving, and communication skills.
- Ability to work collaboratively in a fast-paced environment.
- Attention to detail and a high level of accuracy in data analysis.
Benefits:
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- 401(k) matching
- Advancement Opportunity
- Fun, Engaging Work Environment
- Holiday Pay
