Customer Support Specialist

As a Customer Support Specialist, you would be required to have a high level of data entry skills, advise and influence customers on the payment options within company guidelines, accept payment on certain accounts as appropriate, and resolve most questions and problems. Analyze customer's financial situations and negotiate terms of repayment to bring the account current.

Requirements

• Knowledge, Skills, and Abilities Required:
• Requires excellent written/oral communication skills and the ability to communicate effectively with customers and colleagues.
• Ability to carry out instructions furnished in written and oral form; must be able to work with minimal supervision.
• Ability to effectively de-escalate situations that involve upset customers.
• Ability to maintain a high level of confidentiality.
• Close attention to detail with a high degree of accuracy.

Job Type: Full-time

Pay: $18.00 per hour

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Bakersfield, CA 93309: Relocate before starting work (Required)

Work Location: In person