Customer Support Representative

Open Access Insurance of Tampa, FL separates itself from its competitors with a focus on taking care of the customer. We do this at all levels as agents. Your customers are the ones we talk to on a regular basis for management. The agents are our customers and it's our goal to make sure they are taken care of. Resides very competitive pay we offer daily, monthly and yearly incentives to ensure everyone is feeling valued. If you come to work everything, on time and with a willingness to try your best we handle the rest. This is a perfect role for anyone new to the work space with little to no experience or for a seasoned professional. Once you join the OAI family you will see why we constantly rank as one of the best places to work.

OAI is looking for a results-driven Insurance Sales Representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Benefits for the Insurance Customer Service & Sales Representative/Agent:

• 401(k) matching
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Competitive hourly rate
• Competitive commission structure
• Health savings account
• Life insurance
• Paid training
• Profit sharing

Qualifications for the Insurance Customer Service & Sales Representative/Agent:

• Proven work experience as a sales representative
• Excellent knowledge of MS Office
• Highly motivated
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback
• HS Degree but BS/BA degree preferred
• Ability to obtain a 2-40 Insurance License

Responsibilities for the Insurance Customer Service & Sales Representative/Agent:

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Open Access Insurance provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person