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Form of workJob Description
TranzactCard is currently seeking full-time Member Support Representatives to join our team! You will be responsible for Customer Support success by providing product and service information and resolving technical issues.
Responsibilities:
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
Qualifications:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Strong computer skills
• Strong Analytical skills
• High School Diploma or equivalent
In a world where most banks prioritize shareholder profits, TranzactCard stands apart by putting its members first. TranzactCard is a unique online banking and financial ecosystem.
Spend as you always spend. TranzactCard, with its proprietary financial ecosystem, multiplies your buying power. With every swipe, tap, or insert of your card you’re power earning and power spending. You’re creating a financial momentum without adding new income or restructuring the household budget.
