Customer Service - Office Representative - Inside Sales Support

Customer service - Counter Sales - Inside Sales Support

Kamas, UT

Successful, innovative, and fulfilling careers are built here. At BFS, you can feel proud of the work you do every day transforming the future of home building and helping make the dream of home ownership more achievable for everyone. Your professional development is a high priority here. We invest in your future through the latest training, tools, and technologies.

Here, you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building supplies distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, team-first environment. Join us and be more, do more, and build more, together at BFS.

• Full Time
• Monday - Friday
• 8 paid holidays off
• Paid vacation
• Paid Sick
• Paid Parental Leave
• 401K Match
• Profit Sharing - Incentives
• Full insurance benefits with options
• More

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides Customer Service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.

2. Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).

3. Enters orders into system and schedules delivery of products.

4. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.

5. Participates in coordinating and conducting customer workshops.

6. Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.

7. Assists with store housekeeping, signage, stocking, inventory control, and other related activities.

8. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

9. Other duties may be assigned.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• There may be some lifting up to 40 lbs, standing, sitting for lengths of time. Are you able to complete these tasks?
• Are you good with people both in person and on the phone? Tell me why you think so.
• What are you looking for in a company?
• This position is in our Park City/Kamas, UT location, are you able to commute to here on a daily basis in all weather conditions?

Work Location: In person