Customer Service/Sales Coordinator Dance Studio-Experienced A Plus

Are you a friendly and customer-focused individual with a passion for dance? We are looking for a dynamic Customer Service and Sales Representative to join our vibrant dance studio team. If you have excellent communication skills, a knack for sales, and a genuine interest in helping individuals discover the joy of dance, we want you to be a part of our growing community!

Responsibilities:

• Customer Interaction: Provide exceptional customer service by welcoming visitors, answering inquiries, and addressing concerns in person, over the phone, and through email.
• Studio Tours: Conduct studio tours for potential clients, showcasing our facilities, classes, and explaining our dance programs.
• Sales: Actively engage in sales efforts to promote dance classes, memberships, and merchandise, meeting or exceeding sales targets.
• Registration Assistance: Assist customers with the registration process, providing guidance on class selection, schedules, and pricing.
• Event Coordination: Assist in organizing and coordinating studio events, workshops, and performances, ensuring a positive experience for participants and attendees.
• Database Management: Maintain accurate customer records, update class rosters, and assist with administrative tasks related to customer accounts.
• Problem Resolution: Address customer concerns promptly and professionally, seeking solutions to ensure a positive customer experience.
• Collaboration: Work collaboratively with dance instructors, administrative staff, and management to ensure seamless operations and customer satisfaction.

Qualifications:

• Customer Service Experience: Proven experience in customer service roles with a focus on creating positive interactions.
• Sales Skills: Demonstrated ability in sales, with a customer-oriented approach and the ability to meet or exceed sales targets.
• Dance Knowledge: A basic understanding or interest in dance and dance programs to effectively communicate with potential clients.
• Communication Skills: Excellent verbal and written communication skills, with a friendly and approachable demeanor.
• Organizational Skills: Strong organizational and multitasking abilities to manage various responsibilities efficiently.
• Tech-Savvy: Proficient in using computer systems, databases, and software for customer management and sales tracking.
• Team Player: Ability to work collaboratively as part of a team and contribute to a positive studio environment.

Job Type: Full-time pr Part-time

Specific Days: Monday's and Friday's and some Saturday's (must be willing to work as needed)

Hours: Full-time 12:00PM -9:30PM and Part-time 3:00PM-9:00PM

Salary: $16.50-$20.00 per hour DOE

If you are enthusiastic about customer service, have a passion for dance, and thrive in a sales-oriented environment, we want to hear from you!

Job Type: Part-time

Pay: $16.50 - $20.00 per hour

Expected hours: 5 – 8 per week

Experience level:

• 1 year

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Application Question(s):

• Dance Knowledge?

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person