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Form of workJob Description
The Team
Avantive Solutions is a rapidly growing global business providing contact center and business process outsourcing (BPO) solutions; we’re the frontline for some of the most recognized companies in healthcare and telecommunications. We take pride in delighting our clients, engaging our teams, and giving back to our local communities!
We support a purpose-driven culture that thrives on innovation, embraces inclusiveness, and welcomes fresh perspectives. At Avantive, our collaborative environment allows our employees to learn daily and do meaningful and impactful work.
The Opportunity
As an Avantive representative you are part of our inbound Customer Support team, and your passion for providing an exceptional customer experience contributes to our world-class level of customer satisfaction. Acting as the first line of contact to customers nationwide, you communicate in an open, helpful, and engaging tone and will help reunite pet lovers with their missing pet. *With apologies, we are not hiring in the following states: CA, CT, DC, MA, MD, NJ, NY, OR, WA. Please check back later for additional opportunities.
Why You’ll Love Working Here
We are committed to building a workplace where every employee is welcomed and valued. We believe in wowing our clients and taking care of our employees. You’ll enjoy…
- Competitive salary based on experience - $14.50 an hour base to start.
- Paid time off and paid holidays
- Medical Insurance benefits, including no-cost virtual doctor visits.
- Dental, Vision, Paid Life Insurance, and Pet Insurance
- 401K with company match
- Career advancement opportunities —we love to promote from within!
- Fun and motivating work environment
- Casual dress
What You’ll Do:
- Serve as Avantive Solutions' frontline team to help reunite pets with their pet-parents.
- Reassure the caller who may be panicked about their missing fur-baby.
- Provide a positive experience for our customers.
- Be part of a collaborative team and culture that offers advancement opportunities.
- Adhere to daily schedules to manage inbound calls.
- Daily phone calls may increase during peak periods.
- Day and evening schedules available – we hire to a specific shift.
What You’ll Bring:
- One year of call center or Customer Service experience preferred.
- High School diploma or GED required.
- Ability to pass a drug screen and federal background check upon hire.
Avantive Solutions employees work in an exciting environment that demands exceptional performance and offers great benefits. If you like being part of a growing company and fast-paced team, you'll love your career with us! We are an equal opportunity employer.
Apply now at www.avantivesolutions.com/jobs
