Customer Service Specialist

***Calling all Customer Service Superstars! Join Our Dynamic Call Center Team!***

Are you passionate about providing exceptional Customer Service? Are you a pro at problem-solving and delivering outstanding support? Look no further! We're seeking enthusiastic individuals like you to join our thriving Customer Service-based business as a Call Center Employee.

We pride ourselves on delivering top-notch customer experiences. Our team is the driving force behind our success, and we're searching for dedicated individuals who can handle high call volumes with a smile. As a Phone Representative, you'll be the friendly voice on the other end of the line, ensuring our customers receive the assistance they need.

What you'll do:

- Respond to customer inquiries, resolving issues promptly and professionally.

- Provide exceptional service, building strong customer relationships.

-️ Utilize our state-of-the-art systems and tools to navigate customer accounts efficiently.

- Identify opportunities to improve customer satisfaction and share valuable feedback with the team.

What we're looking for:

* Excellent communication skills and a passion for helping others.

* Strong problem-solving abilities, able to think on your feet.

* Ability to multitask and thrive in a fast-paced environment.

*Exceptional attention to detail and the ability to follow guidelines accurately.

*Flexibility to work various shifts, including weekends and evenings.

Why join us?

-Dynamic and inclusive work environment where your ideas are valued.

-Growth opportunities and ongoing training to enhance your skills.

-Supportive team members who foster a collaborative atmosphere.

-Opportunity to make a positive impact on our diverse customer base.

-Competitive compensation package with performance-based incentives.

Join our team and be a part of our mission to deliver extraordinary customer experiences. Apply today and embark on an exciting career with us!

To apply, please submit your resume, and we will reach out to schedule a time to meet. We can't wait to meet our next Customer Service Superstar!

Job Type: Full-time

Pay: Up to $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 4 years
• 5 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Application Question(s):

• The schedule for this position is 10 AM - 7 PM M-F with one Saturday morning shift rotating every 4 weeks. Are you able to work these hours?
• If we extend the offer, when are you able to start?

Experience:

• Customer service: 3 years (Required)
• C. Service over the phone: 3 years (Required)

Work Location: In person