HEY CULLIGAN MAN!!!
COME JOIN GENERATIONS OF HYDRATION...
Who We Are:
Culligan Water is an essential business that has been an industry leader for over 85 years, striving to bring customers unmatched quality and unforgettable service. We received the Good Housekeeping Seal and Consumer Digest's "Best Buy" rating; plus the famous iconic "Hey Culligan Man" tagline is known by generations of customers.
CULLIGAN OF HOUSTON specifically is AN ESSENTIAL, FAMILY ORIENTED, STABLE, and GROWING EMPLOYER!
Job Description:
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
A Customer Service Representative’s job duties include but are not limited to:
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Required Credentials:
Experience as a Collection Specialist or similar role
Knowledge of billing procedures and collection techniques
Familiarity with laws related to debt collection
Working knowledge of MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills
High school diploma; Associate’s/Bachelor’s degree is a plus
Preferred Credentials:
Bilingual preferred but not required.
How We Reward Your Professionalism:
Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays.
Must be Outgoing and Enthusiastic. Self-Starter and Coachable. Professional Appearance and Attitude Required!
Serious Applicants Only Please! HR will be contacting Applicants for interviews and start training immediately! If you cannot make it to an interview, do not apply at this time.
Culligan is an equal opportunity employer.
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience level:
1-3 years
Work setting:
In-person
Ability to commute/relocate:
Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.