Customer Service Representative/Dispatcher

Empowered Global is an electrical contractor specializing in generators, residential service work, and remodels, as well as light commercial service work in Naples, Bonita Springs, Estero, and the surrounding areas. We prepare our team with the knowledge, training, and tools they need to become highly skilled professionals with a rewarding career path.

Currently, we have an immediate need for a Customer Service Representative/Dispatcher who will be responsible for answering phone calls, scheduling appointments, and other administrative tasks.

Work Hours: 8:00 am - 5:00pm, Monday through Friday

Pay Scale: $19.00 - $24.00 per hour, depending on experience

Benefits: Medical, Dental, Vision, Paid Holidays & Vacation, Retirement Plan, and Bonuses

Required Qualifications:

• Successfully pass a pre-employment background check and drug screen
• High school diploma or (GED)
• 2 years of Customer Service and dispatch experience
• Written and verbal communication in English
• Highly proficient in organizational skills and MS Office
• Ability to multi-task

Preferred Qualifications:

• Service Titan software knowledge
• Geographical knowledge of the service area (Bonita Springs, Naples, Estero, and surrounding areas)