Address
Form of work
Salary$20.00 per hour
Schedule: Monday-Friday from 8:00AM-4:30PM
Medical, Dental, and vision benefits at a very low cost available on your 30th day of employment
401(k) with generous company match
Upgraded PTO program
Paid training
Tuition reimbursement program available after 1 year of employment
And so much more!
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
Brand: DHL
Address: 180 Bartram Parkway Franklin, IN - 46131
Property Description: 1986 - Franklin IN NCRC
Property Number: 1986
