Here's what you'd do:
- Works through multiple service channels to consistently provide a high level of Customer Service, as defined in the client Service Promise.
- Navigate customers to solutions that help them get the job done.
- Drives sales growth by engaging in actions that identify leads for further selling opportunities with every customer.
- Executes the client Service Promise and demonstrates, by action, the company Values.
- Assists customers in the selection of products by effectively communicating product and service offerings over the phone or in person.
- Tasks are performed in a warehouse environment and office environment, requiring the ability to be cross-trained and agile enough to move from one area of the business to another.
- Uses the SAP system to provide information on pricing, availability, and alternate product selection to complete customer transactions.
- Asks for the sale and goes after additional sales.
Required Skills / Qualifications:
- High School Diploma or GED
- Minimum of 1 year experience in SAP and Customer service
Job Types: Full-time, Contract
Salary: $21.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Customer service: 1 year (Required)
- SAP: 1 year (Required)
Work Location: In person