Customer Service Representative

Great job for both Rexburg locals and students! Willing to work around school schedules!

Customer Service Representative Position Summary:

In this position, you will be expected to provide excellent Customer Service to customers calling Salt Lake Express and/or entering the office. As a Customer Service Representative, you will be creating/editing reservations for passengers and providing information for inquiries. Good computer skills are necessary for proficiently fulfilling job requirements. Multiple shifts are available throughout the day. This position requires employees to work every other weekend, Saturday and Sunday.

Essential Job Functions:

• Answering the phone in a polite and professional manner
• Providing good Customer Service.
• Having knowledgeable computer skills
• Giving customers correct information and creating reservations efficiently.
• Having communication skills, to effectively provide information to coworkers and customers.
• Being responsible for a clean and neat appearance and of your working environment.
• Perform other necessary duties as assigned.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• No experience needed

Weekly day range:

• Rotating weekends

Work setting:

• Call center
• In-person
• Office

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person