Address
Form of work
SalaryNow Hiring
Customer Service Representative I
$20.00 Hourly
Mayday Manufacturing is a global leader in Aerospace machining and metal finishing in Denton, Texas, and is a subsidiary of ESCO Technologies, a publicly traded company. Our company supports not only your growth but the growth and future of the Aerospace industry.
Full benefits package plus Vacation and Paid Days Off, Medical, Dental, Vision, Life, AD&D, and Short-Term Disability insurance benefits, 401k Retirement Plan with Company Match, Employee Stock Purchasing Plan, Annual Profit-Sharing Bonus, Tuition Reimbursement
Position Overview:
The Customer Service Representative I will manage incoming calls, and customer inquiries, processing new orders, updating status reports, and weekly conference calls as needed, developing, and maintaining solid customer relationships by providing helpful information, answering questions, and responding to complaints. CSR is the liaison between our external customers and our internal customers to resolve any emerging problems with accuracy and efficiency. Always willing to help the customer, ensure excellent service, respond efficiently, and maintain high customer satisfaction.
Shift: Monday- Friday
8:00am- 5:00pm
Who we're looking for:
We want someone who pays great attention to detail. If you're a motivated person who wants to learn new skills and will take pride in ensuring quality to our customers, we would like to speak with you.
What you need to be qualified
- High School Diploma
Preferred Experience
- Previous experience as a Document Control Rep II, or equivalent
Are you ready to be a part of the Mayday Manufacturing family?
If you believe this is the role for you, review the job description and take a quick moment to complete the application.
This position requires the use of information that is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR)., Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Equal Opportunity Employer, including disability and protected veteran status.
