Customer Service Representative - Dispatcher

Are you a go-getter with a passion for helping others? Join Premier Plumbers in Sarasota, FL as a Customer Service Representative - Dispatcher! We are looking for a dispatcher who has experience in ServiceTitan, and/or Housecall Pro. We are expanding into Ft Myers and need to grow the call center here in Sarasota, FL. If you have worked as a dispatcher for a plumbing company, AC company, Electrical company, etc. We would like to speak with you.

As a Customer Service Representative - Dispatcher, you'll earn competitive pay of up to $27 per hour, reflecting your skills and experience. As part of our valued team, you'll also enjoy comprehensive benefits, including:

• Health coverage
• Life insurance
• 401(k) with a 4% company match after one year
• 1 week of vacation time after one year
• Paid holidays
• Daily breakfast at the shop

Ready to enjoy a supportive work environment while making a real difference in our customers' lives? Apply today!

A LITTLE ABOUT US

At Premier Plumbers, we promise to deliver affordable plumbing repairs and installations without ever compromising quality. We are a family-owned business with three generations working to deliver unmatched residential and commercial services to the Sarasota area.

WHAT YOUR DAY ENTAILS

As a Customer Service Representative - Dispatcher, you'll be the bridge between our skilled technicians and our valued customers. You'll communicate with customers, schedule appointments, and ensure our plumbing experts arrive on time, every time. With exceptional multitasking skills, you'll keep the workflow flowing smoothly while maintaining records and updating job progress for seamless operations!

QUALIFICATIONS

We're looking for someone that can work 8 AM to 5 PM, Monday through Friday, with a one-hour lunch in between. If this schedule works for you and you can meet the requirements below, we need you on our dispatch team!

• 2+ years of dispatching experience
• ServiceTitan or Housecall Pro experience
• Good communication and strong typing skills
• Ability to multitask and thrive in a fast-paced environment

Having at least 3 years of dispatch experience is a plus!

OUR TEAM NEEDS YOU!

Ready to be our Customer Service Representative - Dispatcher? Apply now and unlock an incredible career with competitive pay, amazing benefits, and an outstanding team.