Address
Form of work
SalaryShine as a Senior Level Customer Service Pro!
Thrive on exceeding client expectations? We need a detail-oriented Senior Level Banking Specialist to join our team. Leverage your research & communication skills to ensure a smooth client experience. Ready to shine? Apply today!
Job Details
Length of assignment: 12 Month temp to permanent
Location: Jacksonville, FL 32246
Pay: $22.12 per hour
Shift/Hours: Monday – Friday (8 am – 5 pm) or (9 am – 6 pm)
This is an onsite position.
Requirements
Proficient in PC skills and Microsoft Office applications with strong typing skills.
Excellent communication skills, both written and verbal, including active listening and professional phone/email etiquette.
Ability to manage outbound calls effectively.
Experience navigating multiple software systems simultaneously.
Strong organizational skills with the ability to prioritize and manage multiple tasks.
Proven track record of accuracy and attention to detail.
Ability to work independently while collaborating effectively to find solutions.
Strong problem-solving and analytical skills.
Commitment to staying current on bank products, policies, and regulations.
Professional demeanor and strong research skills.
Client-focused with a dedication to providing exceptional service.
Job description
Process and research new bank account applications and service requests for account maintenance.
Utilize independent judgment and strong research skills to resolve client inquiries and complete tasks.
Manage outbound calls to internal and external clients as part of the problem-solving and new account setup process.
Navigate multiple computer systems simultaneously to efficiently handle different tasks.
Multitask and prioritize effectively, handling multiple client requests with sound judgment.
Ensure accuracy and take ownership of your work, finding solutions to complex situations.
Maintain up-to-date knowledge of bank products, policies, and regulations to mitigate risk.
Conduct in-depth research and demonstrate professionalism in all interactions.
Provide exceptional service with a focus on exceeding client expectations.
Top reasons to work with Adecco.
Payday every Friday
Upskilling opportunities through the Adecco Aspire Academy
An opportunity to get hired on permanent with our client.
Assigned your very own onboarding specialist.
Pay Details: $22.12 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
