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Form of workDavidson Collision of Liverpool is looking for a Customer Service Representative to join our team! We take pride in what we do here and that includes taking care of our employees and our customers. Come join our team and see why our company has one of the highest dealership review ratings around!
Hours: Monday - Friday, 8am - 5pm
Pay Range: $16 - $18
Responsibilities:
- Answers inbound multi-line phones and makes outbound calls.
- Greets and handles customer walk-ins & vendors.
- Cashes out customers.
- Consistently responds to customer inquiries & requests in a professional and timely manner.
- Administrative duties such as mail, filing and scanning.
- Other duties may be assigned as needed.
Required Skills:
- Process oriented with attention to detail.
- A multi-tasker who can provide excellent Customer Service.
- Excellent verbal and written communication skills.
- Excellent computer skills.
- Empathetic and patient personality.
- Problem solving.
- Time management.
- Eagerness to learn and grow professionally.
- Must have Valid Driver's license.
- Must be at least 18 years of age.
- High School diploma or GED.
Preferred:
- Previous administrative or Customer Service experience.
Benefits and Growth Opportunities:
- Sick Leave accrued every week!
- We offer great benefits including Excellus medical insurance, Guardian dental insurance, and Davis vision insurance.
- We offer a reimbursement for qualifying out of pocket costs.
- We offer supplemental insurance through Aflac including: Life, Short-Term Disability, Accident and Critical Illness.
- We offer both Traditional and Roth 401(k) plans with an employer match.
- We offer paid holidays.
- Paid vacation time.
- We have an Employee Assistance Program, available to our employees and their immediate family members free of charge!
- We offer advancement opportunities within a large organization.
- We are an Equal Opportunity Employer.
