Company

RTR Financial Services Inc - 3.4See more

addressAddressRemote - New York, United States
type Form of workFull-time
salary Salary$15 - $18 an hour
CategoryInformation Technology

Job description

The Customer Service department makes sure that payments are being made for both hospital and government accounts. As a representative, the employee will help the responsible party understand why there is a debt attached to their name, as well as provide direction for any disputes or issues pertaining to an account. After training, employees are expected to be proficient in working the dialer, incoming calls, taking payments, and noting correspondence BOTH in ENGLISH & SPANISH.
As a team member in our Customer Care Center, you will:

  • Efficiently handle 50+ Calls per day via inbound calls or on an auto-dialer
  • Take responsible party/patient calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations, offering patient assistance and support
  • Assist the patient by scheduling payment arrangements
  • Multi-task with the use of relative websites and our in house system.
  • You must be open to working flexible schedules that may include weekends or late hours, and experienced in a fast-paced setting.

Training Schedule: 1 week
Monday – Friday from 9:00 am – 5:00 pm. 100% attendance is mandatory
Work Shift:

  • 3 days: 9am – 5pm
  • 2 days: 12pm- 8pm

Job Type: Full-time
Salary: $15.00 - $18.00 per hour
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day/Night shifts
  • Monday to Friday
  • Overtime
  • Weekend availability

\*\*\*\*ALL REMOTE POSITIONS REQUIRE YOU TO HAVE YOUR OWN EQUIPMENT\*\*\*
All qualified applicants will received consideration for employment without regard to age, race, creed, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • Remote

Work Location: Remote

Refer code: 7909991. RTR Financial Services Inc - 3.4 - The previous day - 2024-01-26 09:52

RTR Financial Services Inc - 3.4

Remote - New York, United States

Share jobs with friends

Related jobs

Customer Service Representative - Bilingual (Spanish & English)

Customer Service Representative

Performance Foodservice

Hourly rate starting from $16.50 and up depending on skills and background

Morristown, TN

just now - seen

FT Customer Service Representative

Planet Fitness

From $12 an hour

Harrisburg, PA

just now - seen

Customer Service Representative

Adecco

$25.25/Hour

New York, NY

just now - seen

Customer Service Representative

Cornerstone Staffing

Irving, TX

just now - seen

ULINE- Customer Service Representative

Uline, Inc.

$23.00 - $28.00 per hour

Milwaukee, WI

an hour ago - seen

Customer Service - Call Center Representative

Winfertility

From $21 an hour

Greenwich, CT

3 hours ago - seen

Remote Customer Service Representative

Reliable Security Services

$20.22 - $31.91 an hour

Fort Wayne, IN

4 hours ago - seen

Customer Service Representative

Domino's

Crystal River, FL

4 hours ago - seen

Customer Service Representative

Durofix Inc

$20 - $24 an hour

Rancho Cucamonga, CA

4 hours ago - seen

Customer Service Representative/Order Processor

Hancock Farm & Seed Co.

$18 - $25 an hour

Dade City, FL

5 hours ago - seen

Customer Service Representative

Kaydem Credit Help

From $18 an hour

Spring Hill, FL

5 hours ago - seen

Assistant Operations Manager / Customer Service Representative

Sanborn's Air Conditioning & Heating

$16.50 - $25.00 an hour

Redlands, CA

5 hours ago - seen

Customer Service Representative Weekends

Planet Fitness - Pf Baseline Fitness

Coralville, IA

7 hours ago - seen

Customer Service Representative Early Morning Opener

Planet Fitness - Pf Baseline Fitness

$11 an hour

Iowa City, IA

7 hours ago - seen

Customer Service Representative

Us Nameplate Company

Mount Vernon, IA

7 hours ago - seen

Customer Service Representative/Inside Sales

Michael Brothers Companies

$16 - $18 an hour

Pennsylvania, United States

12 hours ago - seen

Customer Service Representative-Med Supply Depot- Full Time

The Guthrie Clinic

$16.00 - $22.37 an hour

Ithaca, NY

12 hours ago - seen

Customer Service Representative

Bobrick Washroom Equipment

$19 an hour

Jackson, TN

13 hours ago - seen