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Form of workAre you a customer relations pro? Do you enjoy helping customers solve problems? Is providing great Customer Service a top priority for you?
APPLY NOW for the chance to join a dedicated Customer Service team for a nationally known mortgage and lending company
Job Title: Customer Service Representative
Pay: $18.50/hr.
Location: HYBRID but must reside near Irving, TX or Austin, TX
Schedule: 8 hour shift between 7am - 7pm, Monday - Friday
Responsibilities:
Provide step by step calendar and contact synchronization assistance to Prospects realtor clients utilizing our state-of-the-art integrated meeting collaboration tools
Manage client synchronization in CRM ticketing system
Schedule and host client synchronization virtual meetings
Guide clients through synchronization using desktop support collaboration tools
Escalate synchronization issues when necessary
Perform post-synchronization follow up with clients
Provide internal feedback related to completed synchronization
Job Qualifications:
HS Diploma or GED required
Strong MS Office skills: Creating spreadsheets and presentations
1-2+ years of Tech Support experience a plus
1-2+ years of Call Center experience REQUIRED
Application Process Includes:
Drug testing
Background check
Clerical testing
Client interviews
Employment Verification
Education Verification
To Apply for this Job:
Click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have username and password and want to log in button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
After completing the online application, email your resume to southlake.resume@cornerstonestaffing.com and enter "Mortgage CSR" in the subject line of your email.
*If you are already registered and active with Cornerstone Staffing please reach out to your Recruiter and they can have you considered
#ZIP
#CB
