Webb's Heating & Air Conditioning of LaGrange, Georgia offers Heating and Air Conditioning services building a dedicated relationship with their customers.
We are currently looking for a full-time experienced
Duties:
- Provide exceptional Customer Service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Conduct data entry and maintain accurate customer records.
- Utilize sales techniques to identify upselling opportunities and promote additional products or services.
- Analyze customer needs and recommend appropriate solutions.
- Make outbound calls to follow up with customers or provide updates on their inquiries.
```Requirements```
- Previous experience in Customer Service or a related field is preferred.
- Strong communication skills.
- Proficient in data entry and computer skills.
- Ability to multitask, prioritize, and manage time effectively.
- Excellent problem-solving skills and the ability to think quickly on your feet.
- Sales experience is a plus.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- LaGrange, GA 30240: Relocate before starting work (Required)
Work Location: In person