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Form of workTEKsystems is currently supporting a client hiring Customer Service Representatives. This role will be supporting the call center with sales campaigns and provide primary outreach and support to their customers. Applicants with prior call center experience, banking/financial/mortgage experience, or sales experience are encouraged to apply. Must live with-in 60 miles of Boca Raton, FL.
Description:
- The Customer Service Rep handles Customer Service inquiries and problems.
- Making outbound calls through dialer on specific mortgage campaigns
- Receiving inbound calls, identifying what are the customer’s needs and then route them to the appropriate department.
- Update customer information through data base
Qualifications:
- High School Diploma or GED required
- 1-2+ years of outbound Customer Service or call center experience required
- Outbound dialing experience is highly preferred (ability to handle rejection).
- Mortgage, Banking, Financial industry experience preferred
- Able to handle a fast paced environment and able to multi-task.
Additional Details:
- Schedule: Monday-Friday, occasional Saturday 1x/month as business need dictates
- Varying schedules from 8am-11pm EST, flexibility is preferred
- Fully remote with equipment provided
- Long term contract with opportunity for conversion
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
