Customer Service Representative

Burke's Pharmacy is seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

We are looking for an employee that can wants to do multiple jobs with multiple roles in a very diverse and exciting environment.

This position is in a very busy family owned pharmacy and is heavily Customer Service oriented.

Preferences include knowledge of Medical software and operation with special preference of QS/1 software specific to SystemOne and POS platforms. PrimeCare experience is also a plus. Also Microsoft Office is beneficial.

This position requires flexibility to work Monday - Friday with some rotating weekend shifts.

Bilingual preferred.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Inventory Managment
• Patient Data Input
• Patient Data verifcation
• Equipment & Medication Delivery
• Cashiering
• Stocking

​Qualifications:

• Previous experience in Customer Service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• High School Diploma / GED

Job Type: Part-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• No nights
• Rotating shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to commute/relocate:

• Hilton Head Island, SC 29926: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person