Address
Form of work
SalarySadler Insurance, Division of SPG, has specialized in insuring sports and recreation organizations since 1957. Operating in all 50 states, we presently insure over 20,000 local and more than 30 national sports organizations through various special programs.
We are seeking a motivated and personable individual to join our team as a Client Service Representative. In this role, you will be the frontline connection between our agency and our valued clients, ensuring exceptional service delivery and fostering strong relationships.
Key Responsibilities:
Client-Facing Interaction: Serve as the primary point of contact for a specific book of business, engaging with clients via inbound and outbound phone calls, and email communications to address inquiries, provide assistance, and offer solutions tailored to their needs.
Daily Tasks: Execute a variety of tasks including emailing renewal notifications, generating quotes, preparing policy documents, processing bind requests, sending payment links, managing invoicing processes, and returning voicemails promptly to ensure timely resolution of client inquiries and concerns.
Relationship Building: Cultivate positive and enduring relationships with agents and insureds by demonstrating empathy, professionalism, and attentiveness to their concerns and preferences.
Adaptability: Thrive in a fast-paced environment where no two accounts are alike. Quickly adapt to changing circumstances, think on your feet, and pivot seamlessly between tasks to meet evolving client demands.
Requirements:
P&C License: Must hold a current Property and Casualty insurance license to effectively navigate and advise clients within the regulatory framework.
Effective Communication Skills: Exceptional verbal and written communication abilities are essential for effectively engaging with clients and conveying complex information in a clear and concise manner.
Self-Discipline and Motivation: Possess a high degree of self-discipline and motivation to manage tasks efficiently and meet deadlines consistently.
Commercial CSR Experience: Must have a minimum of 2 years of experience as a Commercial Client Service Representative, demonstrating proficiency in servicing commercial insurance accounts.
High School Degree: A high school diploma or equivalent is required for this position.
Remote Work Setup: Must have a reliable internet connection and a suitable remote workspace to perform job duties effectively.
Experience with Agency Management Systems: Prior experience with AMS360, Applied, or similar agency management systems is a plus, showcasing your ability to navigate and utilize industry-specific software effectively.
What We Offer:
Full-Time Remote Position: Enjoy the flexibility and convenience of working remotely, allowing you to balance your professional responsibilities with your personal life.
Benefits Package: Comprehensive benefits are available, including health insurance, retirement plans, paid time off, and more.
Stable Work Environment: Join a company committed to providing a stable and supportive workplace where we encourage a healthy work-life balance, allowing you to excel both personally and professionally.
State-of-the-Art Automation: Leverage cutting-edge technology and automation tools to streamline processes and enhance efficiency in servicing clients.
Team Approach to Support: Work alongside a dedicated team of professionals who are passionate about delivering exceptional service and supporting each other's success.
Compensation: Competitive salary range of $45,000 - $50,000 annually. Compensation will be commensurate with knowledge and experience.
If you thrive in a dynamic, client-focused environment where every interaction is an opportunity to make a meaningful impact, we invite you to join our team as a Client Service Representative. Take the next step in your career journey and apply today!
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
