Customer Service Representative

Job Description

Are you looking to grow? So are we! The Coxwell Agency: Allstate Insurance in Daphne, Alabama, is an Elite agency looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service Representative . In this role you will provide exceptional Customer Service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch Customer Service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary: $31200.00 - $36500.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Paid Holidays

Mon-Fri Schedule

Hands on Training

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Take premium payments from customers.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Professional phone etiquette.

Problem-Solving Capabilities.

A Property & Casualty insurance license is needed within 30 days of employment.