Customer Service Representative

· Contact center voice operations experience is a must

· Comfortable with inbound/outbound calls

· Knowledge of industry, Background in Finance. College grads

· Due diligence -Attention for Details and being a quick learner

· Problem solving skills

· Ability & knowledge to evaluate risk management

· Excellent Communication skills.

Requirements:

· Candidates should have minimum 1 years of experience in consumer cards operations with experience & understanding of judgmental lending

· Voice contact center experience is an advantage

· Detail oriented, while still providing reliable and consistent results Dependable problem-solving skills

· General understanding of financial markets & exposure to consumer card operations will be an advantage

· Strong communication and interpersonal skills

· Good organizational skills and ability to work with minimal supervision in a high production and fast-paced environment

· Ability to work well in an integrated team alongside a range of personality types

Job Types: Full-time, Contract

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 10 years
• 11+ years
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Shift:

• Morning shift

Weekly day range:

• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Plano, TX 75023: Relocate before starting work (Required)

Work Location: In person