Customer Service Representative

Description:

The Customer Service Representative will sit in the call center at the Center. This is a four month contract to hire position due to the bank undergoing a transformation on their digital banking platform.

An individual int his role will Basically assist with anything a customer may need in regards to their online banking account:

- Take inbound calls from bank customers

- Bank transactions

- Account transfers

- Assist with password resets

- Assist with online banking needs

*Shifts will be assigned by the client based upon the needs of the business. All candidates must be available to work between 7:45am – 6:00pm M-F.

All employees will work rotating Saturdays 9am-3pm, with mandatory Saturdays (as communicated by management). These days are critical and absences on these days can result in an assignment ending.

Skills:

Troubleshooting, microsoft office, data entry, inbound call, customer care, Customer service, Customer support, Call center, retail Customer Service

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.